EA77 Casino's Privacy Policy

Ea77 casino is a trusted online gaming platform for players in Bangladesh. We understand how sensitive your personal information is, and we are committed to keeping it protected. This Privacy Policy explains what data ea77 casino collects, how it is used, and how it is kept secure.

This policy is governed by the Curacao eGaming license regulations and applicable international data protection laws. By using our platform, you agree to this policy. If you have any questions, please contact our support team directly.

The ea77 casino Privacy Policy applies not just to the website, but to all channels — including the mobile app, live chat, and email communications. It takes effect whenever you share information with us.

Ea77 casino collects two types of data — information you provide directly, and information collected automatically while you use the platform.

In addition to the details you provide at registration, any conversations through live chat or email are securely recorded to help us serve you better in the future. ea77 casino never collects additional information without your consent.

Collected data is used only for specified purposes. ea77 casino never uses your information for anything beyond what is necessary.

• Account Management: Your information is used for registration, login, password reset, and profile updates.
• Identity Verification (KYC): Age and identity verification is carried out to meet legal obligations and prevent fraud.
• Financial Transactions: Your information is required to process deposits, withdrawals, and bonus payments.
• Customer Support: Our support team uses your account information to resolve your issues quickly.
• Personalised Experience: Your gaming preferences are analyzed to show you relevant games and offers.
• Security Monitoring: Device and behavioral data is analyzed to detect suspicious transactions or login attempts.
• Responsible Gaming: Patterns of excessive gaming are identified, and users are alerted and assisted with setting limits where necessary.
• Marketing Communications: With your consent, we may send you emails or SMS messages about promotions and offers. You can unsubscribe at any time.

Ea77 casino does not sell or rent your data to advertisers or data brokers. In certain limited circumstances, some information may be shared with trusted partners.

• Payment Providers: bKash, Nagad, Rocket, and other payment gateways receive only the information necessary to process your transactions.
• Game Providers: Specific game software companies receive limited data in order to operate live games or slots.
• Security Services: Specialised third-party services may be used for fraud prevention and KYC verification.
• Legal Authorities: Disclosure of information is mandatory when required by a court order or a legitimate request from a regulatory authority.
• Affiliate Partners: If you arrived via an affiliate link, only the relevant partner receives confirmation of your registration.

Cookies and similar tracking technologies are used on the ea77 casino website and app. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential Cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled as the site will not function without them.
• Functional Cookies: To remember your language preference, game settings, and personalization options.
• Analytics Cookies: To understand how many users visit each page and for how long — fully anonymized.
• Marketing Cookies: To show relevant promotions, with your consent. You can opt out at any time.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect some site functionality. A cookie consent banner will appear on your first visit, where you can set your preferences in detail.

You have the right to know how long ea77 casino retains your data and how it is kept secure.

• Active Account: All data is retained for as long as your account remains active.
• Closed Accounts: Following account closure, certain data may be retained for up to 5 years as required by legal obligations.
• Transaction Records: Financial transaction data is retained for a minimum of 7 years.
• Marketing Communications: You are removed from the marketing list as soon as you unsubscribe.

What ea77 casino does to keep your data secure:

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Data is stored on servers in encrypted form.
• Only authorised personnel may access specific data.
• Regular security audits and penetration tests are conducted.
• In the event of a data breach, affected users will be notified within 72 hours.

Ea77 casino believes you should have full control over your own data. You have the following rights.

• Right of Access: You may request to know what personal data ea77 casino holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Where there is no legal obligation to retain your data, you may request that it be deleted.
• Right to Restrict Processing: You may object to your data being used for specific purposes.
• Data Portability: You may request a copy of your personal data in a structured, portable format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

Ea77 casino strictly prohibits membership for anyone under 18. We do not knowingly collect any personal information from minors.

• Date of birth is verified at the point of registration.
• Additional proof of age may be requested if there is any doubt.
• If a minor is confirmed to have an account, it is closed immediately and all associated data is deleted.

If you believe a minor has opened an account on ea77 casino, please contact our support team immediately. To learn more about responsible gaming, Responsible Gaming View page.

Ea77 casino may update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, notifications will be sent via email or through the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you disagree with the policy, you may request to close your account.

If you have any questions, concerns, or requests regarding this privacy policy, don't hesitate to reach out. The ea77 casino data protection team is always ready to help.

• Email: support@ea77casino.net
• Live Chat: 24/7 Bengali support available on the platform
• Response Time: Typically responded to within 24–48 hours

If you believe ea77 casino has not handled your data properly and were unable to resolve the matter by contacting us, you have the right to lodge a complaint with the relevant regulatory authority.